Contact us

The fastest route depends on what it is about. Anything tied to an order is quickest raised against that order.

Something about an order
Raise it against the order itself. The whole history — payment, delivery, messages — stays attached, so whoever picks it up can see what happened without asking you to repeat it.
Go to your orders
Goods damaged, missing or not as described
Open a dispute within seven days of delivery. Funds are held until it is settled.
How returns work
Before you buy
Ask for a quote if you need a price on quantities the shelf price does not cover. We usually come back within a working day.
Request a quote
Everything else
Listing your factory, becoming a sales agent, press, or anything that does not fit above.
[email protected]

Where we are

Lagos, Nigeria — sourcing and operations.
Guangzhou, China — supplier liaison and inspection.

For data protection requests, write to [email protected] — see our privacy policy.